Shipping policy

🚚 Shipping & Delivery

Last updated: 20/11/2025

Welcome to Bobblevisions. We craft every bobblehead by hand, so shipping times are a little longer than standard gifts — but we think the quality and craftsmanship are worth the wait. Here’s everything you should know about how we handle shipping.


Estimated delivery = Processing + Shipping

 

1.1 Processing Time(custom-made)

 

  • Standard Orders: 10–14 business days

  • Priority Orders: 5–7 business days- $9.90

  • Rush Orders (No Proofing): 3 business days- $19.90

     

    👉 Processing starts after you approve your preview.If you request changes, the clock resets once you give final approval.

     

    ✔ Free preview before production
    ✔ Unlimited revisions

    ⚠️ Rush orders skip preview & revisions,move directly into production.

     

🎁 Need It By a Specific Date?

We recommend:

👉 Choose Priority or Rush at checkout
👉 Or email us: service@bobblevisions.com

We’ll do our best to meet your deadline 💛


1.2 Shipping Transit Times(after production) 

 

Shipping time begins after your custom item has completed production and leaves our studio.

United States, United Kingdom, Canada, Australia & European Union

Standard Shipping — $6.90 USD

Estimated transit time: 10–14 business days

FREE Standard Shipping on orders $200+

Other International Destinations

Standard Shipping — $22 USD

Estimated transit time: 10–14 business days

FREE Standard Shipping on orders $250+

Shipping times are estimates and may vary due to customs clearance, holidays, weather, local carrier conditions, or other circumstances outside our control.


1.3 Shipping Costs

 

Shipping rates are based on your delivery destination and order value.

The exact shipping charge will be displayed at checkout before payment is completed.

For most destinations:

Standard Shipping — from $6.90

Free Shipping — available when the qualifying order value is reached

Large, heavy, or unusually customized items may require additional shipping charges. If this applies to your order, we will contact you before proceeding.


1.4 Tracking Your Order

 

Once your bobblehead has shipped, you will receive a tracking number via email. Use this to monitor your package’s progress. If you don’t receive a tracking code — or if it doesn’t update — feel free to reach out to us at service@bobblevisions.com.


1.5 Duties, Taxes & Import Fees

 

If your order ships internationally, you (the customer) may be responsible for paying import duties, taxes, or other fees once the package reaches your country. We recommend contacting your local customs office for help with these costs — but don’t worry, we make every effort to keep declared values as accurate as possible.


1.6 Delayed or Lost Packages

 

In the unlikely event that your package is delayed or doesn’t arrive:

  1. Check your tracking information first to confirm the status.

  2. If the tracking says “Delivered” but you didn’t receive the package, please reach out to us within 7 days so we can file a claim with the carrier.

  3. If your package is delayed in transit, contact us — we will help coordinate with the shipping partner to resolve it.


1.7 Address Accuracy

 

Please carefully review your shipping information before placing your order.

Make sure your address includes:

  • Full recipient name
  • Street address
  • Apartment or suite number, if applicable
  • City and state/province
  • ZIP or postal code
  • Country
  • Valid phone number where required by the carrier

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error, contact us as soon as possible before the order ships.


1.8 Cancellations & Changes

 

  • Before Production: You may cancel or make changes to your order as long as it hasn’t gone to production.

  • After Production Begins (post-approval): Cancellations, refunds, or store credits are no longer available due to the custom nature of the product.


1.9 Returns, Revisions & Approval

 

Because each bobblehead is fully custom-made, we do not accept returns or offer refunds once production has been completed.

Approval Process

  • A preview of the head, hairstyle, and body will be sent via email for customer approval before final production.

  • We offer unlimited revisions during the preview/approval stage.

  • If no response is received within 24 hours, the preview will be considered approved and production will proceed.

After Production

    • Once the bobblehead has been completed based on the approved preview, it cannot be refunded due to subjective preferences (e.g., “not similar enough,” “not what I imagined”).

    • If revision is requested after delivery, the item must be returned at the customer’s expense for evaluation.

    • Alternatively, a replacement head may be produced at additional cost (if applicable).

  • If your bobblehead arrives damaged, please email us within 3 business days after delivery with photos of the damage. We will work with you to repair or replace it.


Contact Us

Got questions about shipping? We’re here to help.

Email: service@bobblevisions.com

This policy applies to all orders placed on bobblevisions.com