Got Questions? We've Got Answers!
1. What photos should I upload?
For best results, upload clear, front-facing photos with good lighting.
You may also upload side-angle photos or multiple images. The more detail we can see, the better we can sculpt your bobblehead.
2. Do you make bobbleheads from a single photo?
Yes! We can work with one good-quality photo. However, additional photos (profile, outfits, etc.) help us achieve more accuracy.
3. Can you create bobbleheads of couples, families, or pets?
Absolutely. We specialize in multi-person and pet-inclusive designs.
You can customize poses, outfits, themes, and even hobby-related accessories.
4. Can I customize outfits, hairstyles, or accessories?
Yes — everything is customizable.
Pick any outfit, theme, color, hairstyle, hat, or accessory, and our artists will sculpt it exactly to your idea. If you can imagine it, we can create it.
5. Can I request a fully custom pose or theme?
Yes. Fully custom designs (sports poses, movie scenes, wedding outfits, hobbies, vehicles, etc.) are our specialty.
6. Can you add text, names, or dates to the base?
Yes, we can engrave names, special dates, or short messages on the bobblehead base.
7. Do I get to see a preview before it ships?
Yes. We send sculpting previews for your approval before painting begins.
8. How many revisions do I get?
You get unlimited revisions during the proofing stage.
We won’t paint or ship until you are 100% satisfied.
9. What if I don’t like the preview?
Simply request changes — adjustments to face shape, color tones, hair, expressions, and details are all allowed.
We refine it until you love it.
10. How long does it take to make a custom bobblehead?
Standard production: 10–20 business days
Rush production (optional): 7–10 business days
Super rush (when available): 5–7 business
11. When does production time begin?
Production time begins after you approve the final sculpting proof.
12. Do you ship worldwide?
Yes — we ship internationally.
13. How long is shipping?
Typical delivery times:
USA: 5–12 business days
Canada & UK: 7–14 business days
Australia & Europe: 10–20 business days
Other regions: 10–25 business days
14. Do I get a tracking number?
Yes. Tracking is sent automatically once your order ships.
15. Can I return my custom bobblehead?
Because each item is made specifically for you, returns are not accepted unless the item arrives damaged or defective.
16. What if my bobblehead arrives damaged?
Contact us within 3 business days with photos.
We’ll repair, replace, or remake the piece depending on the situation.
17. Can I cancel my order?
Orders can be canceled within 24 hours for a full refund.
After sculpting has begun, only partial refunds may be available.
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